Terms & Conditions
Nails etc. by Pri
Salon Policies & Information
Children & Guests
• No under-16s or second person/extra guests — sorry, they will be refused entry. This is due to access to equipment and the layout of the salon space.
• Please be mindful that the salon is based in my home — there is no reception or waiting area. A calm and personally focused environment is maintained to ensure your treatment is carried out to the highest standard.
Facilities
• Parking is available in the front, or on the street.
• The salon room is located on the ground floor, and there is a WC located next to the salon room.
• Tea, coffee ☕, water, and soft drinks will be provided. There are also sweets and chocolates for you to help yourself to.
Appointments & Nail Art
• Nail art on the day cannot be guaranteed. Please book a nail art service in advance if wanted.
• Kindly send pictures prior to your appointment to discuss possibilities, design ideas, and timing required — this helps avoid disappointment on the day.
Lateness
• If you are late, your treatment may be shortened or forfeited depending on the time available. Full booking fee or deposit charges still apply regardless.
Cancellations & Rescheduling
• If you need to reschedule, please do so at least 48 hours before your appointment. You can log into your account to make changes, or contact me directly.
• Reschedules or cancellations made with less than 48 hours' notice will result in your booking fee or deposit being non-refundable.
• No-shows or cancellations with less than 48 hours' notice will be charged the deposit amount (I really wouldn't like to do this!).
• Should you still wish to have the treatment, a new appointment and deposit or booking fee will be required.
Deposits or booking fee
• All bookings require a non-refundable deposit or booking fee (50% of the treatment price) to secure your appointment.
• Deposits or booking fee are non-refundable under any circumstances.
Refunds & Complaints
• No refunds are given once a treatment has been carried out.
• If you are unhappy with any aspect of your treatment, please raise this before leaving the salon so it can be addressed.
Patch Testing
• Certain treatments — including HD Brows with tints, Brow Lamination, and LVL Lashes — require a patch test at least 48 hours before your appointment.
• A patch test is required prior to your first HD Brow tint or LVL treatment, and then again after six months, or if you haven't had the treatment within that time.
• A patch test must also be carried out if there have been any changes to your medical situation since your last treatment.
Consultation & Medical Forms
• Medical consultation forms and disclaimers for all treatments must be completed online, prior to booking.
• If forms are not completed accurately, Nails etc by Pri cannot carry out the service and will not be held responsible for any adverse reactions or outcomes.
• If aftercare advice is not followed, or a service breakdown occurs as a result, Nails etc by Pri will not be held responsible.
• If a contraindication is discovered upon arrival that was not previously disclosed, the treatment may be refused and the deposit forfeited.
• Nails etc by Pri reserves the right to refuse service to any client who is unwell, under the influence of alcohol or substances, or behaving inappropriately.
Age & Parental Consent
• No clients under the age of 16 will be accepted.
• Clients aged 16–17 may require written parental or guardian consent for certain treatments, including brow tinting, lash tinting, and lamination treatments.
Photos & Social Media
• Nails etc by Pri may photograph completed treatments for use on social media and marketing materials.
• If you would prefer not to have your treatment photographed, please let me know before your appointment and this will be respected.
Aftercare
• Aftercare advice will be provided following your treatment. It is your responsibility to follow this advice to maintain your results.
• Nails etc by Pri will not be held responsible for issues arising from failure to follow aftercare guidance.
Pricing
• All prices are subject to change. The price agreed at the time of booking will apply to your appointment.
By booking an appointment with Nails etc by Pri, you agree to the above policies.
Thank you for your understanding and support 💕